SHIPPING & Returns

Domestic & international shipping

For the United Kingdom we offer shipping by 2nd class post based on the size and weight of your order. Due to the increase in postage prices across the board, we offer a FRIST CLASS RECORDED option for an additional fee based on the weight of the items purchased. This gives you tracking and requires a signature on receipt.  

Internationally, all countries are sent tracked.  ROYAL MAIL TRACKED, this has a guarantee attached to the item and cost is based upon the weight of the purchases and delivery is usually within 7 days of postage. If your order is over 2kg we will send by courier. Full tracking details are given within these orders.

returns & exchanges

Yes we do accept returns. If you are unhappy with your purchase, as long as you contact me within 7 days within receiving your goods we will accept a return. We will replace your good like for like, or offer a refund to the value of the goods.

All refunds are minus the postage costs.

damaged or faulty goods

If at all, your item arrives damaged or faulty, just return for a full exchange or refund. We provide washing instructions in with our shipping to help maintain your items as long as possible.

contact us

Returns are accepted to
MOODYBEAR, 19 Welcroft Street, Stockport, SK1 3DF